MOBIS Services from ICA

SIN 874-1: Consulting Services

From implementing strategic planning to leadership coaching, ICA provides government agencies with a variety of consultant services to help them improve their performance in addressing the multiple demands and needs of the diverse groups and individuals that they serve. ICA works in partnership with leadership, government staff and constituents in developing and implementing collaborative processes that support quality service. All services are customized to the specific situations.

ICA's consulting services cover the following areas:

  • Implementing a Strategic Planning Process - use ToP® design methodology to help clients create a participatory strategic planning process.

  • Collaborating Successfully - design collaborative processes to improve performance and productivity and the participation of key stakeholders, such as special interest groups, other agencies and community-based organizations.

  • Assessing Organizations - conduct environmental and historical scans, and trend and gap analyses to establish baselines, determine performance improvement goals, and identify and resolve issues and problems.

  • Coaching Leaders - coach leaders in the use of participatory techniques to improve group effectiveness, manage conflict, and foster team and public involvement.

  • Mentoring Facilitators - mentor facilitators in the use of participatory tools through preplanning, review of proposed methodolo